Field Service Supervisor

Position Overview:

Finning Canada is seeking a Field Service Supervisor to join our great team in Elkford, BC on a 4 x 4 shift. In a leadership role at Finning, you have the opportunity to make a difference; ample opportunities for growth and gain exposure to cutting edge technology. The Field Service Supervisor role offers a world of opportunities for the successful individual. 

For this position, the expected salary range is between $115,000 - $125,000 annually. You will also receive RWA of 5%, a comprehensive benefit package and are eligible for a yearly bonus. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Job Description:

• Model the way for a safe, environmentally sound and healthy work behaviors in support of Finning’s Safety Policies, Programs and initiatives
• Collaborate with the Product Support Service Manager and stakeholders at the Branch to ensure the successful execution of operations
• Coordinate and schedule work orders and repairs, provide warranty decisions and administer claims as appropriate
• Lead effective resolutions for customer and supplier issues to achieve high customer loyalty
• Motivate and develop technicians to achieve personal and team performance objectives
• Provide guidance to the teams on Finning policies
• Review and monitor warranty statements to ensure business objectives are achieved
• Manage and execute training requirements, performance evaluations and coaching sessions for all direct reports

Qualifications:

• Heavy Equipment Technician certificate is preferred
• Minimum 5 years leadership experience
• Strong interpersonal and communication skills, with a strong understanding of Collective Agreements
• Excellent planning and organizational skills
• Computer literate with proficiency in Microsoft Applications, SIS and Caterpillar Corporate Web Navigation
• Driver's License with a clean Driver's Abstract